It is the Queen West – Central Toronto Community Health Centre’s policy that, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), and with our values, we are committed to providing inclusive and responsive goods and services in a manner to our clients, visitors, volunteers and employees that respects the dignity and independence of all persons with disabilities.

We will work diligently to ensure that the core principles of dignity, independence, integration and equal opportunity will guide the service delivery to persons with disabilities. We respect and support the principles and requirements set out in the AODA. We will ensure that our communication, use of assistive devices, interaction with service animals, support persons and training for staff, will be consistent with the AODA.

We are committed to ensuring that we create an inclusive environment that is fair, equitable, barrier-free and accessible.

If you require Queen West documents in an alternative format, please contact Michael Foster by email.