We would like to thank our diverse community of clients for telling us about how they experience our programs and services and for letting us know what is working well and what needs improvements. We are pleased to present the results to you as we learn from the feedback you have presented and make steps to improve your experience at Queen West.

To view the results of our Client Experience Survey 2017, please click on the link below:

Client Experience Survey Summary Report 2017

The survey result is also available in accessible formats; please inform staff if such supports are needed.

Large print, sign language, and audio description

Interpretation support is available if you wish to receive the survey results in a language other than English.

If you have any questions or need help understanding the survey results, please speak to a staff at the Centre or call (416) 703-8482 ext. 2100.